This Privacy Policy describes how Drobu Media LLC (“we,” “us,” or “our”) collects, uses, and protects personal information when you visit https://hvac-techs.com (the “Site”). By using the Site, you consent to the collection and use of your information as described below.

1. Information We Collect

We collect personal and non-personal information through forms, cookies, analytics tools, and direct communications. This may include:

• Personal Information: Name, email address, phone number, company name, and service preferences.

• Usage Data: IP address, device type, browser, pages visited, and time on site.

• Tracking Data: Cookies, pixels, and tags (e.g., Google Ads, Meta Pixel) used for analytics and advertising optimization.

2. How We Use Your Information

We may use your information to:

• Provide and improve our lead generation services.

• Respond to inquiries and deliver requested quotes.

• Communicate marketing offers and updates.

• Analyze traffic and performance on the Site.

• Fulfill legal or contractual obligations.

3. Lead Sharing and Consent

By submitting a form or providing your information through this Site, you expressly consent to the following:

• Your information may be shared, sold, or transferred to third-party contractors, service providers, or partners for legitimate business purposes such as providing service quotes or related offers.

• These partners may contact you via phone, text, or email regarding your inquiry.

• Lead Buyers and partners are required to use your data in compliance with applicable privacy and marketing laws.

You may withdraw your consent or request deletion of your data at any time (see Section 7).

4. Cookies and Analytics

We use cookies and similar tools to enhance functionality and analyze usage. You can disable cookies through your browser settings, but certain features may not function properly.

We also use third-party analytics and ad platforms (such as Google Analytics, Google Ads, and Meta Pixel) that may collect and process data under their own privacy policies.

5. Data Security

We take reasonable measures to protect personal data from unauthorized access, alteration, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain lead and user data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights and Choices

You may:

• Opt out of marketing communications at any time.

• Request deletion of your personal information or opt out of future lead distribution by contacting us.

• Disable cookies through your browser.

Requests can be made via email at privacy@hvac-techs.com.

8. Third-Party Links

Our Site may contain links to third-party sites. We are not responsible for their privacy practices and encourage users to review those policies before submitting information.

9. Children’s Privacy

The Site is intended for adults 18 years or older. We do not knowingly collect data from minors. If you believe a child has submitted data, contact us immediately to remove it.

10. Policy Updates

We may update this Privacy Policy periodically. The “Updated” date above reflects the latest version. Continued use of the Site after updates constitutes your acceptance of any changes.

California Consumer Privacy Rights (CCPA / CPRA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

This section describes your CCPA/CPRA rights and explains how to exercise those rights.

1. Categories of Personal Information We Collect

We may collect the following categories of personal information from consumers:

• Identifiers (such as name, phone number, email address, IP address)

• Personal information categories listed in Cal. Civ. Code §1798.80(e)

• Internet or other electronic network activity information

• Geolocation data (general location based on IP address)

• Commercial information (such as services requested)

• Inferences drawn from personal information to create a consumer profile

We collect this information directly from consumers through our website forms and interactions.

2. How We Use Personal Information

We collect and use personal information for the following business purposes:

• To connect consumers with relevant HVAC service providers

• To respond to inquiries and service requests

• To improve our website and services

• To comply with legal and regulatory requirements

• To prevent fraud and enhance security

3. Sharing of Personal Information

We may share or sell personal information to third parties, including licensed HVAC contractors and service providers, for the purpose of fulfilling service requests submitted by consumers.

This may constitute a “sale” or “sharing” of personal information under CCPA/CPRA.

4. Your California Privacy Rights

California residents have the right to:

• Request disclosure of the categories and specific pieces of personal information we have collected

• Request deletion of personal information we have collected, subject to certain exceptions

• Request correction of inaccurate personal information

• Opt out of the sale or sharing of personal information

• Limit the use of sensitive personal information (if applicable)

• Not be discriminated against for exercising CCPA/CPRA rights

5. How to Exercise Your Rights

You may exercise your rights by:

• Submitting a request via email: privacy@hvac-techs.com

• Calling us at: (954) 592-9019

We will verify your request using the information you provide and respond within the timeframes required by law.

6. Right to Opt Out of Sale or Sharing

California residents may opt out of the sale or sharing of their personal information at any time.

To opt out, please contact us using the information above or visit our “Do Not Sell or Share My Personal Information” page (if applicable).

7. Authorized Agents

You may designate an authorized agent to submit a request on your behalf. We may require proof that the agent is authorized to act on your behalf.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

9. Changes to This Section

We reserve the right to update this CCPA/CPRA notice as needed to reflect changes in legal requirements or our business practices.

HVAC Techs is a website of Drobu Media LLC

Email: privacy@hvac-techs.com

Address: 19180 Fox Landing Dr.
Boca Raton, FL 33434